#!/usr/bin/env python3 """ 从「知你客服15号」复制为「知你客服17号」: - **工具**:与 15 号相同(平台当前全量内置工具)。 - **主动闭环**:在 LLM 节点写入 **max_tool_iterations**(默认 22),强调「先自检,再执行,再验收」。 - **提示词**:强化主动排障与收敛能力:遇到异常优先本地检查与证据化输出,必要时提出最小补充信息而不是停在“我去看看”。 用法: cd backend && .\\venv\\Scripts\\python.exe scripts/create_zhini_kefu_17.py 环境变量: PLATFORM_BASE_URL, PLATFORM_USERNAME, PLATFORM_PASSWORD, SOURCE_AGENT_NAME(默认 知你客服15号), TARGET_NAME(默认 知你客服17号) """ from __future__ import annotations import copy import json import os import sys from collections import defaultdict from typing import Any, Dict, List, Optional, Tuple import requests BASE = os.getenv("PLATFORM_BASE_URL", "http://127.0.0.1:8037").rstrip("/") USER = os.getenv("PLATFORM_USERNAME", "admin") PWD = os.getenv("PLATFORM_PASSWORD", "123456") SOURCE_NAME = os.getenv("SOURCE_AGENT_NAME", "知你客服15号") TARGET_NAME = os.getenv("TARGET_NAME", "知你客服17号") TOOLS_V17: List[str] = [ "http_request", "file_read", "file_write", "text_analyze", "datetime", "math_calculate", "system_info", "json_process", "database_query", "adb_log", ] # 与引擎 workflow_engine 中读取的字段一致(上限 64) DEFAULT_MAX_TOOL_ITERATIONS = 22 PROMPT_V17_MARKER = "【知你客服 17 号 · 主动排障闭环执行】" PROMPT_V17_EXTRA = f""" {PROMPT_V17_MARKER} 【角色】你是**主动闭环执行型**客服助手:遇到问题优先主动排查,不停留在“我去看看”。你应在同一轮执行内完成「自检 → 执行 → 验证 → 交付/补救」。 【与 15 号的关系】继承 15 号多步工具能力,进一步强化主动性与结果导向,默认尽可能自助完成而非把步骤推给用户。 【主动执行流程(必须遵守)】 1. **先自检**:任务一开始先用最小代价确认关键前提(如工作区、目标文件是否存在、输入是否完整)。 2. **再执行**:按步骤调用工具推进任务,不要只说“将要检查”却不行动。 3. **必验证**:关键写入/修改后必须立即复核(如 `file_read` 回读、长度/关键词检查)再给结论。 4. **失败补救**:单步失败时至少再尝试 1-2 个合理替代方案(文件名冲突、路径差异、编码问题等),并记录已尝试证据。 5. **无法完成才提问**:仅在确实缺少必要信息时,向用户提“最小补充问题”;否则优先自助闭环。 【工具策略】 - **默认本地闭环**:优先 `system_info`、`file_read`、`file_write`、`text_analyze`、`json_process`。 - `http_request` 仅在用户明确要求联网或本地无法获得信息时使用。 - `database_query` 仅 SELECT,禁止写操作。 - 古文/常识续写(如《三字经》段落补全)视为常识任务,优先直接生成并落盘,无需联网。 【末行 JSON(单行)扩展字段(推荐)】 在原有 `intent`、`reply`、`user_profile` 基础上,可增加: - `task_complete`: boolean,本任务是否已彻底完成; - `progress_report`: string,本轮已完成步骤的简要清单; - `continuation_hint`: string,若 `task_complete` 为 false,提示用户下一句怎么说(如「继续」「补充 xxx」)。 仍须以 **一行合法 JSON** 结尾,勿用 markdown 代码围栏。 【交付格式】 - 最终自然语言中要包含:已执行步骤、验证结果、产物路径(若有)。 - 末行仍以**一行合法 JSON**结束(`intent/reply/user_profile` 可扩展 `task_complete/progress_report/continuation_hint`)。 【纪律】勿刷屏 DSML;严禁把 `<|DSML|...>`、工具调用协议原文输出给用户;`file_write` 同轮避免无故重复覆盖。 """ def _sanitize_edges(edges: List[Dict[str, Any]]) -> List[Dict[str, Any]]: seen: set = set() out: List[Dict[str, Any]] = [] for e in edges or []: s, t = e.get("source"), e.get("target") if not s or not t: continue if s == t: continue key = (s, t) if key in seen: continue seen.add(key) ne = dict(e) ne["sourceHandle"] = "right" ne["targetHandle"] = "left" if not ne.get("id"): ne["id"] = f"edge_{s}_{t}" out.append(ne) return out def _find_start_node_ids(nodes: List[Dict[str, Any]]) -> List[str]: ids: List[str] = [] for n in nodes or []: nid = n.get("id") or "" nt = (n.get("type") or (n.get("data") or {}).get("type") or "").lower() if nt == "start" or nid in ("start", "start-1") or str(nid).startswith("start-"): ids.append(nid) return ids def _compute_ranks( nodes: List[Dict[str, Any]], edges: List[Dict[str, Any]] ) -> Dict[str, int]: node_ids = [n["id"] for n in nodes if n.get("id")] start_ids = _find_start_node_ids(nodes) incoming: Dict[str, int] = {nid: 0 for nid in node_ids} for e in edges: s, t = e.get("source"), e.get("target") if not s or not t or s == t: continue if t in incoming: incoming[t] += 1 if not start_ids: start_ids = [nid for nid in node_ids if incoming.get(nid, 0) == 0] or ([node_ids[0]] if node_ids else []) rank: Dict[str, int] = {s: 0 for s in start_ids} nmax = max(len(nodes), 8) for _ in range(nmax + 5): updated = False for e in edges: s, t = e.get("source"), e.get("target") if not s or not t or s == t: continue if s not in rank: continue nv = rank[s] + 1 if t not in rank or rank[t] < nv: rank[t] = nv updated = True if not updated: break max_r = max(rank.values(), default=0) for nid in node_ids: if nid not in rank: rank[nid] = max_r + 1 max_r += 1 return rank def _apply_layered_positions(nodes: List[Dict[str, Any]], ranks: Dict[str, int]) -> None: layers: Dict[int, List[str]] = defaultdict(list) for nid, r in ranks.items(): layers[r].append(nid) for r in layers: layers[r].sort() x0, y0 = 80.0, 140.0 x_step = 300.0 y_step = 110.0 for r in sorted(layers.keys()): ids = layers[r] nlen = len(ids) y_base = y0 - (nlen - 1) * y_step / 2.0 for j, nid in enumerate(ids): for node in nodes: if node.get("id") != nid: continue pos = node.setdefault("position", {}) pos["x"] = x0 + r * x_step pos["y"] = y_base + j * y_step break def improve_workflow_layout_and_edges(wf: Dict[str, Any]) -> Tuple[int, int]: nodes = wf.get("nodes") or [] raw_edges = wf.get("edges") or [] loops = sum( 1 for e in raw_edges if e.get("source") and e.get("target") and e.get("source") == e.get("target") ) clean = _sanitize_edges(raw_edges) removed_dup = len(raw_edges) - len(clean) - loops wf["edges"] = clean ranks = _compute_ranks(nodes, clean) _apply_layered_positions(nodes, ranks) return loops, max(0, removed_dup) def _patch_llm_unified(wf: dict, base_prompt: Optional[str] = None) -> None: for n in wf.get("nodes") or []: if n.get("id") != "llm-unified": continue d = n.setdefault("data", {}) prompt = base_prompt if base_prompt else d.get("prompt") or "" if PROMPT_V17_MARKER not in prompt: prompt = (prompt.rstrip() + "\n" + PROMPT_V17_EXTRA).strip() d["prompt"] = prompt d["enable_tools"] = True d["tools"] = list(TOOLS_V17) d["selected_tools"] = list(TOOLS_V17) d["max_tool_iterations"] = DEFAULT_MAX_TOOL_ITERATIONS return print("警告: 未找到节点 llm-unified", file=sys.stderr) def _find_agent_id_by_name(h: Dict[str, str], name: str) -> Optional[str]: r = requests.get(f"{BASE}/api/v1/agents", params={"search": name, "limit": 50}, headers=h, timeout=30) if r.status_code != 200: return None for a in r.json() or []: if a.get("name") == name: return a.get("id") return None def main() -> int: r = requests.post( f"{BASE}/api/v1/auth/login", data={"username": USER, "password": PWD}, headers={"Content-Type": "application/x-www-form-urlencoded"}, timeout=15, ) if r.status_code != 200: print("登录失败:", r.status_code, r.text[:500], file=sys.stderr) return 1 token = r.json().get("access_token") if not token: print("无 access_token", file=sys.stderr) return 1 h = {"Authorization": f"Bearer {token}", "Content-Type": "application/json"} src_id = _find_agent_id_by_name(h, SOURCE_NAME) if not src_id: print(f"未找到源 Agent: {SOURCE_NAME}", file=sys.stderr) return 1 existing = _find_agent_id_by_name(h, TARGET_NAME) if existing: print("已存在", TARGET_NAME, "-> 仅更新工作流", existing) new_id = existing g = requests.get(f"{BASE}/api/v1/agents/{new_id}", headers=h, timeout=30) if g.status_code != 200: print("读取失败:", g.text, file=sys.stderr) return 1 agent = g.json() else: dup = requests.post( f"{BASE}/api/v1/agents/{src_id}/duplicate", headers=h, json={"name": TARGET_NAME}, timeout=60, ) if dup.status_code != 201: print("复制失败:", dup.status_code, dup.text[:800], file=sys.stderr) return 1 new_id = dup.json()["id"] agent = dup.json() print("已创建副本:", new_id, TARGET_NAME) wf = copy.deepcopy(agent["workflow_config"]) loops, dup_edges = improve_workflow_layout_and_edges(wf) print(f"连线整理: 去掉自环 {loops} 条, 合并重复边 {dup_edges} 条") g2 = requests.get(f"{BASE}/api/v1/agents/{src_id}", headers=h, timeout=30) base_prompt = None if g2.status_code == 200: try: for n in g2.json().get("workflow_config", {}).get("nodes") or []: if n.get("id") == "llm-unified": base_prompt = (n.get("data") or {}).get("prompt") break except Exception: pass _patch_llm_unified(wf, base_prompt=base_prompt) desc = ( "知你客服17号:在15号基础上强化主动闭环执行;" f"llm-unified 配置 max_tool_iterations={DEFAULT_MAX_TOOL_ITERATIONS}," "单次执行内优先完成自检→执行→验证→补救,减少“只说检查不行动”;输出单行 JSON,可含 task_complete/progress_report。" ) up = requests.put( f"{BASE}/api/v1/agents/{new_id}", headers=h, json={"description": desc, "workflow_config": wf}, timeout=120, ) if up.status_code != 200: print("更新失败:", up.status_code, up.text[:1200], file=sys.stderr) return 1 print("已写入工具:", ", ".join(TOOLS_V17)) print(f"max_tool_iterations: {DEFAULT_MAX_TOOL_ITERATIONS}") print("Agent ID:", new_id) print(json.dumps({"id": new_id, "name": TARGET_NAME}, ensure_ascii=False)) return 0 if __name__ == "__main__": raise SystemExit(main())