""" 知你客服 Agent 代理 API(方式一:App 后端代理) """ from flask import Blueprint, request, jsonify from flask_jwt_extended import jwt_required, get_jwt_identity from app.services.agent_proxy import chat_with_agent from flask import current_app agent_bp = Blueprint("agent", __name__) @agent_bp.route("/chat", methods=["POST"]) @jwt_required() def agent_chat(): """ 请求体: { "message": "用户输入", "user_id": "可选,App 侧用户唯一 ID,用于多轮记忆" } 响应: { "reply": "知你客服回复文本" } """ data = request.get_json() or {} message = (data.get("message") or data.get("query") or "").strip() if not message: return jsonify({"error": "message 不能为空"}), 400 user_id = data.get("user_id") or get_jwt_identity() base_url = current_app.config.get("PLATFORM_BASE_URL", "") username = current_app.config.get("PLATFORM_USERNAME", "") password = current_app.config.get("PLATFORM_PASSWORD", "") agent_id = current_app.config.get("PLATFORM_AGENT_ID", "") if not all([base_url, username, password, agent_id]): return jsonify({"error": "未配置知你客服代理(PLATFORM_BASE_URL/USERNAME/PASSWORD/AGENT_ID)"}), 503 try: reply = chat_with_agent(base_url, username, password, agent_id, message, user_id) return jsonify({"reply": reply or ""}) except Exception as e: return jsonify({"error": str(e)}), 502